Can The Financial Advisors Benefit From The Use Of AI?
Artificial intelligence has been used in several ways in the fintech sector. AI and machine learning are now being actively used in trading and other investment areas. There are smartly automated bots like Crypto Soft. When you read a Crypto Soft review, you would understand that these bots are designed to automate the trading process to help new investors. There are numerous AI-powered trading bots as well. With all that happening on one side there is a sudden increase in the use of AI by the financial advisors. There are many that are now embracing this technology because it can truly make the work of advisors simpler and more efficient.
Most of the market experts now believe that it is time for the advisors to stop looking at AI as a threat to their jobs and join hands instead to be more productive.
Improve user experience
To offer a customized experience AI is one of the best tools to help advisors. When it comes to acquiring the customer’s precise analytics plays a crucial role. AI assists the advisors in this aspect. This is one way that advisors can place themselves in front of the right prospects. On the whole, the process of customer relationship management can get smoother with this approach.
Wealth managers and financial advisors face a tough competition these days as there are several robo-advisors doing their job. So, by adopting the technology themselves and by making use of the automation wherever required these advisors would be able to survive the competition.
Chatbots for better customer service
Chatbots are used extensively by several businesses as the first line of communication between the business and the customers. Advisors and financial advisory firms can make use of the chatbots to answer the basic questions that customers might have with regards to the process of account creation. This would make it easy for the customers to create an account and increase the chances of the prospects turning into customers.
Chatbots would ensure that the customers are given prompt replies. With so many options out there customers tend to pick those advisors and firms that offer prompt services and zero wait times. So when they have their questions answered instantly they are more likely to pick that firm or advisor.
Finally, advisors could also use AI to help them automate the analytics process. This further reduces the human errors in analytics and reduces the time taken as well.